Sr. Manager, Procure to Pay Operations

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE Snowflake is transforming how enterprise Procure to Pay operates — and we're looking for a senior operations leader to help us execute on that vision. This is not a role for someone who wants to maintain the status quo. We have agentic AI projects in flight, a best-in-class technology stack, and a team that is motivated to build something the industry hasn't seen before. We need someone who can run the operation at a high level while simultaneously driving execution on the automation and AI initiatives already on our roadmap. As Sr. Manager of Procure to Pay Operations, you will own the operational performance of our end-to-end P2P function — spanning Procurement, Accounts Payable, Strategic Sourcing, Travel & Expense, and Global Contracts. You will report directly to the Chief Procurement Officer and serve as the operational backbone of a global, fast-moving team. WHAT YOU'LL DO Own P2P Operations End to End - Lead day-to-day operations across Procurement, AP, Strategic Sourcing, T&E, and Global Contracts - Ensure SLA performance, approval cycle times, and process compliance meet or exceed targets across all functions - Establish clear ownership, operating rhythms, and accountability across a globally distributed team - Serve as the primary operational escalation point for cross-functional stakeholders in Finance, Legal, and Security Drive Automation & Agentic AI Execution - Own the execution of agentic AI and automation projects already in flight across the P2P stack - Partner with engineering, product, and AI teams to move automation initiatives from roadmap to production - Identify additional automation opportunities across the procure-to-pay lifecycle and build the business case - Champion AI tool adoption across the team — setting the standard for how the function leverages technology to scale Lead and Develop the Team - Manage a team of procurement, AP, and sourcing professionals across multiple geographies - Build a high-performance culture with clear expectations, strong feedback loops, and a focus on continuous improvement - Develop team members' capabilities in both operational excellence and AI-enabled ways of working Deliver Visibility and Insights - Own P2P reporting and metrics — ensuring leadership has real-time visibility into spend, cycle times, SLA performance, and process health - Surface insights that drive better decision-making across Finance, Sourcing, and the business - Partner with FP&A on committed spend, budget alignment, and accrual accuracy WHAT WE'RE LOOKING FOR Required - 8+ years of experience in Procure to Pay, Finance Operations, or a related field — with at least 3 years in a people management role - Proven track record leading operational transformation in a P2P or S2P environment — you have built things, not just run them - Hands-on experience with AI, automation, or agentic workflow tools in an operational context — you understand how to translate technology into process improvement - Deep familiarity with Workday or a comparable ERP, and procurement intake platforms such as Zip, Coupa, or SAP Ariba - Strong cross-functional stakeholder management skills — you are equally comfortable with Legal, Finance, Security, and business

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