Salesforce Business Analyst, Associate

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Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Associate Job Description & Summary We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep Salesforce expertise, guide clients through their transformation, and be part of a winning, collaborative team. Build deep Salesforce expertise early in your career. At PwC, you’ll work closely with, and be mentored by, some of the strongest consultants in the Salesforce ecosystem, who will share their knowledge and give you meaningful challenges to solve as you build new skills in a collaborative and fun environment. The next generation of Salesforce professionals is critical to our success, which is why we’re seeking the very best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals into working Salesforce solutions that fit their workflows. You will engage directly with clients to understand their requirements, facilitate workshops, and shape and configure Salesforce solutions across the full software development lifecycle. The Opportunity: As a Salesforce Business Analyst, Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Engage with clients and stakeholders to understand business needs, goals, and pain points  Plan and facilitate discovery, requirements, and design workshops Translate business needs into user stories, acceptance criteria, process flows, and functional requirements Configure Salesforce solutions using declarative, low-code tools to support business workflows  Work across the software development lifecycle, including design, build, testing, validation, deployment, and change management Maintain traceability artifacts that support delivery governance Collaborate with developers, architects, and UX consultants to shape end-to-end solutions Ensure solutions align with enterprise standards and delivery best practices Use AI-enabled tools, including vibe coding and Salesforce AI capabilities, to accelerate delivery while applying human review and sound judgment  What You'll Bring  Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Bachelor’s degree in business, commerce, information systems, computer engineering, or computer science Strong client-facing skills, including understanding requirements, managing stakeholders, and communicating clearly Experience facilitating workshops and guiding clients to decisions  Solid understanding of the software development lifecycle, including requirements, design, testing, deployment, and change management Working knowledge of the Salesforce platform and data model, with hands-on experience configuring declarative tools such as flows, objects, fields, page layouts, and security Practical experience using AI-enabled tools, such as vibe coding and Salesforce AI capabilities, with clear expectations of human review Experience working in cross-functional, diverse consulting or delivery teams Salesforce certification such as Administrator, Business Analyst, App Builder, or Service Cloud Consultant, or the motivation to pursue one This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.  The salary range for this position is $60,000 - $100,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunitie

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