Data Governance Technical Program Manager

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: Gusto is becoming an AI-native company, and that only works if our data governance keeps pace. As the Data Governance TPM, you'll own the definition and delivery of that program across Data Platforms, R&D, Legal & Compliance, Security, AIT, and Risk. You'll stand up new controls, harden the data flows that feed our models, and make sure every workstream meets our regulatory, audit, and business bar. You'll drive the timelines, manage the dependencies, head off the risk, and use AI plugins to do the work itself, so governance becomes something that helps Gusto move faster instead of slowing it down. About the Team: The TPM organization is part of our AIT, Risk, and Security team. We deliver the cross-functional work that lets Gusto securely accelerate its AI and platform modernization. The Data Governance program sits right at the intersection of security, compliance, and platform engineering, and it's foundational to how Gusto scales its AI ambitions responsibly. This is one of the most strategic programs on the team, and you'll lead it across a complex, fast-moving group of stakeholders. Here’s what you’ll do day-to-day: Set the strategy and the roadmap • Work with leaders across Security, Legal, Compliance, Privacy, GRC, Data Platforms, and Risk to shape where data governance goes as Gusto becomes an AI-native company. • Define what good governance looks like for an AI-first business, and set the multi-quarter vision that gets us there. • Run intake and prioritization with senior stakeholders, and make the call on what gets built first. • Decide where governance should clear the way for AI speed and where it needs to hold the line, and bring leaders along on the why. • Put AI plugins to work to pull together stakeholder input, map dependencies, and keep the roadmap grounded in what's really happening. Run the programs and the change • Lead delivery across the governance portfolio. That includes RBAC and User Access Reviews, DSAR, Kafka and data pipeline governance, ITGC, disaster recovery, feature stores for Risk models, and cleaning identifiable data before it ever reaches a model. • Build governance workflows that run on AI plugins by default, so control checks and evidence collection happen automatically instead of by hand. • Build the plans, manage scope and risk, track milestones, and deliver against every audit and regulatory commitment. • Roll out new controls and help teams adopt them with training, comms, and runbooks that plugins keep up to date for you. • Keep a busy, fast-moving group of stakeholders aligned with clear, steady updates on where things stand.

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